Terms and Conditions
Welcome to Eleganza Living! We are excited to have you explore our collections. By using our website and purchasing from us, you agree to follow these Terms and Conditions outlined below.
- Acceptance of Terms: By accessing and using our website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our **Privacy Policy** and any additional policies referenced herein. If you have any questions or concerns, feel free to reach out to our customer service team.
- Product Information: We make every effort to ensure the information about our products, including descriptions, prices, and availability, is accurate and up to date. However, we cannot guarantee that all information is always completely accurate or free from error. If you have any doubts about a product, please don’t hesitate to contact us for clarification before making a purchase.
- Ordering and Payment: All orders placed through our website are subject to availability. We reserve the right to cancel or decline an order if an issue arises, such as inventory shortages or incorrect product information.
- Payment Methods: We accept all major credit cards and various other online payment methods. Rest assured, your payment details are processed securely through our payment gateway with the highest level of encryption for your protection.
- Order Confirmation: Once your payment is successful, you will receive an order confirmation via email.
- Shipping and Delivery: We strive to process and ship your order within [7-10] business days. Shipping fees and delivery times may vary based on your location and the size of your order. Please see our Shipping and Delivery Policy for more detailed information.
- Returns and Exchanges: Your satisfaction is our top priority. If you’re not happy with your purchase, we offer a [7]-day return and exchange policy, as long as the items are unused, undamaged, and in their original packaging. Please refer to our Returns and Refund Policy for instructions on how to initiate a return or exchange.
- Intellectual Property: All content on this website—whether it’s text, images, logos, designs, or product descriptions—is the property of Eleganza Living and is protected by copyright and intellectual property laws. You may not use, copy, or distribute any of this content without our prior written consent.
- Limitation of Liability: While we work hard to ensure a positive experience for all our customers, Eleganza Living is not liable for any direct, indirect, or incidental damages that may arise from your use of our website or from purchasing products from us. Our liability, in any case, is limited to the purchase price of the products you have bought from us.
- Governing Law: These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes or issues arising from the use of our website or from any purchases made from us will be resolved exclusively by the courts of Saudi Arabia.
- Changes to Terms and Conditions: We may update or modify these **Terms and Conditions** from time to time without prior notice. Any changes made will take effect immediately upon posting on the website. It is your responsibility to periodically review these Terms and Conditions to stay informed of any updates.
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