Privacy Policy

Respecting Your Privacy:

At Eleganza Living, we understand the importance of your privacy. We are fully committed to protecting the information you share with us and being transparent about how we use it to deliver exceptional service. By using our website, you agree to our privacy practices as outlined here. If you have any concerns or questions, feel free to contact us at any time.

 

What Information Do We Collect?

When you make a purchase from Eleganza Living, we collect the information necessary to complete your order and provide after-sale support. This includes:

• Your name, email address, phone number, and delivery address.
• Payment details like your credit or debit card information, processed through secure channels.

We also collect information like your IP address to better understand your browser and system, which helps us improve your shopping experience.

 

Why Do We Collect Your Information?

We collect this information to:

• Process your purchases, returns, and exchanges.
• Provide a personalized shopping experience, such as recommendations and offers.
• Communicate with you about your orders and deliveries.
• Keep you updated on special offers, new products, and store updates (if you choose to subscribe to our newsletter).

 

Third-Party Services:

We work with third-party service providers (e.g., payment processors, delivery services) to ensure your transactions run smoothly. These providers only have access to the information they need to perform their services and have their own privacy policies in place.

We recommend reading their privacy policies to understand how they handle your data. While we take great care in selecting our partners, we are not responsible for how they manage your information.

 

Security Measures:

At Eleganza Living, we prioritize the security of your personal and payment details. Our website uses advanced encryption methods like SSL (Secure Socket Layer) and AES-256 encryption to safeguard your credit card information. While we strive to use the best security measures available, please note that no system is 100% secure.

To protect your account, we recommend keeping your password confidential and logging out of your account after using a shared device.

 

Your Consent:

When you share personal information with us to complete a transaction, schedule a delivery, or return a product, you are giving us your consent to collect and use your data for that specific purpose. If you'd like to opt-out of receiving promotional emails or newsletters, you can click the "unsubscribe" link in the email or request removal via our website.

 

Cookies Policy:

We use cookies to improve your browsing experience by:

• Storing items in your shopping cart.
• Remembering your preferences for future visits.
• Managing website performance and personalized ads.

Cookies help us analyze website traffic and interactions to improve our website's functionality. You can disable cookies in your browser settings, but this may affect your experience with certain website features.

 

Changes to the Privacy Policy:

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website and will take effect immediately. We encourage you to review this policy regularly so you're always informed of how your data is being used.